Privacy Policy

Introduction

Welcome to Kora AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI tutoring service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our service.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our waitlist
• Use our AI tutoring services
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• School or institution
• Year level
• Subjects of interest

Usage Data

We automatically collect certain information when you access or use our service. This may include:

• Device information (browser type, IP address, device type)
• Log data (pages visited, time spent, referring pages)
• Interactions with our AI tutor
• Questions asked and responses received
• Performance metrics and learning patterns

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI tutoring service
• Personalize your learning experience
• Analyze usage patterns to enhance our service
• Communicate with you about updates, features, or support
• Develop new features and content
• Prevent fraud and ensure security
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our service (hosting, analytics, customer support)
• Educational Partners: With your consent, we may share anonymized learning data with educational institutions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our service is intended for students, including those under 18. We comply with applicable laws regarding children's privacy, including obtaining parental consent where required. If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.